Returns & Exchanges

Each print is made to order, so please notify immediately if you would like to cancel your order. If the order is cancelled after the work is shipped a full refund will not be issued.

If you are unsatisfied with your print purchase, you may exchange it for a different print within 14 days of purchase. I will exchange the print at no cost, but there will be a shipping fee. Please note that all art must be in its original condition, with all packaging intact. Joanna Gt. Studio reserves the right to refuse an exchange that is not in its original condition or is damaged in any way.

Please allow 7-10 business days for exchanges to be processed. There is no exchange for custom or original paintings. If you have any additional questions about the exchange policy, please email joannagstudio@gmail.com

Prints that are not delivered due to incorrect address input will not be refunded.

Any damaged, lost, or stolen artwork must be reported within 14 days of delivery. When reporting damage be sure to share your order number, photos of the damage. Damaged, lost or stolen art will be replaced, no refunds will be given.